Mail services to help with product recalls
Need to conduct a product recall? Our mail and data solutions can help you reach affected customers and mitigate risk.
If your business needs to undertake a product recall, having an effective communications plan can be pivotal in helping to manage risk and avoid potential reputational risk down the track.
Explore the benefits of using mail to notify affected customers and let them know of any action they need to take, such as disposing of or returning the product. Depending on your business needs, you can also include tracking and identification checks, for added peace of mind.
We can help you...
Identify your audience
Updating your customer database with Australia Post’s National Change of Address Service can help you stay in touch with customers as they move. You can also validate your database, to help ensure you have accurate customer address data.
Find out more:
Connect with your customers
Communicate with impacted customers directly. Consider using addressed mail.
Find out more about our bulk addressed mail options:
Ensure customers have the right info
When sending your recall notifications, you can choose to add signature on delivery and other tracking features for added peace of mind that your customers are aware of the need to either return or dispose of your product.
Find out more about our tracked mail options:
Find a mail house
A mail house can help you prepare and lodge your mail. Find one in your state.
